Help Center

General Questions


Can I vaporize Oil Concentrates?

How to increase vapor production?

Can I charge my AirVape with a different charger?

Should I grind the herb before packing the chamber?

Can you bring your vape on the plane as carry on?

Why is my order stuck in South Hackensack, NJ?

Chamber Capacity

What is the capacity of the AirVape X chamber?

How to remove the AirVape X and XS GO Chamber Screen?

Hours of Operation

What are your normal business hours?

How to contact Customer Service?

Is there an AirVape Store Front?


Legacy PRO

How to use the Air-bubble - dosing capsules for Legacy PRO

How To use AirVape Legacy PRO | Parts & Functions

Legacy PRO | How To Clean

PRO Tips and Tricks

On-demand mode:

Session Mode

AirVape X

How to turn the AirVape X on or off?

Where can I order replacement parts and accessories?

How to adjust automatic shut off timer?

How to change from Fahrenheit to Celsius?

My AirVape is not charging?

What is the difference between Original AirVape and AirVape Xs?

Battery Replacement Service for AirVape X

How often should I clean my AirVape X?

Are eBay Resellers Authorized Resellers?

AirVape X Battery Information

How to Clean AirVape X

How to use AirVape X Wax Pad Insert

How to take apart AirVape X Mouthpiece

How to assemble AirVape X mouthpiece

Do you sell refurbished units?

What is the AirVape X Temperature Range?

airvape X Mouthpiece

My mouthpiece feels clogged, what should I do?

What comes with an AirVape X Replacement Mouthpiece?


How to Clean the XS GO?

What are the XS GO temperature Settings?

The XS GO User Manual

Why is the light on the AirVape XS Go blinking?

Shipping Questions


How long will it take for my order to arrive?

How much is the shipping fee?

Do you ship to Israel?

Faster Shipping Option for EU Customers

Is your packaging discreet?

Why does my tracking say pre-shipment?

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