Help Center


AirVape Xs and AirVape X

Where can I order replacement parts?

How to turn the AirVape Xs and AirVape X on or off?

How to adjust automatic shut off timer?

How to change from Fahrenheit to Celsius?

My AirVape is not charging?

What is the difference between Original AirVape and AirVape Xs?

Battery Replacement Service for the AirVape Xs and AirVape X

How often should I clean my AirVape?

Are eBay Resellers Authorized Resellers?

Battery Information

How to Clean AirVape X

How to use AirVape X Wax Pad Insert

How to take apart AirVape X Mouthpiece

How to assemble AirVape X mouthpiece

AirVape Xs and X Mouthpiece

What comes with a replacement AirVape Xs mouthpiece purchase?

My mouthpiece feels clogged, what should I do?

How to put back the AirVape Xs airflow box correctly?

What comes with an AirVape X Replacement Mouthpiece?

Original AirVape

Why doesn't my Original AirVape heat up right after it turns on?

Original AirVape Mouthpiece?

AirVape Programs

Why haven’t I received my AirVape order from the Recycling Program yet?

Having trouble with the AirVape Warranty Registration?

General Questions


Can I vaporize waxy oil concentrates?

Can I vaporize concentrates?

How to increase vapor production?

What is Herbal Vaporizing?

What is the range of temperature that I can vaporize?

Can I charge my AirVape with a different charger?

Chamber Capacity

What is the capacity of the AirVape Xs chamber?

How to remove Chamber Screen in the AirVape Xs and X?

Hours of Operation

What are your normal business hours?

How to contact Customer Service?

Is there an AirVape Store Front?

Shipping Questions


Do you ship FREE to USA and Canada?

How long will it take for my order to arrive?

How much is International Shipping?

Is your packaging discreet?

What is Express Shipping?



Comparison between AirVape Xs and AirVape X

Comparison between AirVape X and PAX 3

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Shipping Address

Shipping Methods